Deliveries are from Tuesday - Friday each week, usually guaranteed before noon in the U.K.
|Delivery Area||Delivery Cost|
|Scilly Isles||All Orders||£50.00|
|Isle of Wight||All Orders||£20.00|
|Channel Islands||All Orders||£50.00|
|Northern Ireland||All Orders||£20.00|
|Southern Ireland||All Orders||£25.00|
|Scottish Islands||All Orders||£30.00|
|Scottish Highlands||All Orders||£15.00|
|Scotland *||Most Orders||£7.95|
Weekend Delivery (UK only) Add £12.00 to standard delivery chargeWe currently have a special offer available, orders over £75.00 in value do not incur the £7.95 standard charge!
* Unfortunately we have to pass on a small additional amount charged by our courier for certain Scottish postcodes, which will show at the checkout stage of your order but will not exceed a total cost of £15.00.
Although we cannot guarantee dispatching an order placed on the same day, we will always do our best to accommodate last minute requests. When you place your order online, you will receive an automatic message confirming the order and payment, and then following that we will get in touch with you either by phone or email to advise a suggested date for delivery.
This is usually within 72 hours of placing the order but again, this does depend on our stock levels. We are more than happy to have that discussion with you and pride ourselves on our personal service, for which we are often highly commended.
We recommend that if you have a specific date in mind for your delivery, you mention this at the end of your order in "Comments and Additional Information".
Most of our products are delivered frozen, although occasionally we do send fresh products by the same method - you will be advised if this is the case. Unfortunately we cannot guarantee in very hot weather that the product will hold in its frozen condition although we pack our products very well as detailed below. It is not necessary for you to be in to sign for the box, as long as there is somewhere safe that we can leave your goods - we can give the courier instructions, such as "Leave in garden shed" or "Please leave in porch". We can also arrange for the delivery to be delivered to another address, such as your workplace or a friendly neighbour.
The products are transported in an insulated (polystyrene) box, carefully packed by hand with ice packs which help to keep the products down to the correct temperature. Our courier collects from us in the late afternoon and the goods will arrive with you on a guaranteed "before noon" delivery the next morning, when frozen products can be transferred to your freezer or to your fridge if you want them to defrost for use in the next couple of days.
ONE VERY IMPORTANT NOTE - PLEASE DO CHECK THAT YOU HAVE ENTERED THE CORRECT POSTCODE FOR YOUR DELIVERY AS WE GENERATE THE ADDRESS LABELS AUTOMATICALLY. IF WE HAVE TO RE=DIRECT A PARCEL FOR DELIVERY THE FOLLOWING DAY WE WILL HAVE TO CHARGE FOR THIS SERVICE.